Our Caregivers

Our caregivers are the most important aspect of our service, they are the faces and personalities of our Organization. In addition to being fully insured and bonded, we require multiple references from previous employers and they go through an extensive interview process with us.

Vocation-driven professionals
During our careful and rigorous screening of applicants, we look for skilled people who have a genuine enthusiasm for helping others. Our caregivers receive ongoing training and support to ensure that they are able to provide the best possible care.

Careful matching
We carefully match clients with caregivers who will best meet their needs from a service perspective and in terms of good personality matches. It’s also comforting to know that you can always ask us to switch your caregivers if you feel there could be a better fit for your loved one. In all cases we maintain daily records for all aspects of care, which is especially helpful during continuous shift work.

We limit the number of rotating caregivers to as small a number as possible in order that the person requiring assistance develops a sense of familiarity. If for some reason we cannot provide this, we will advise you of it upfront.